Vocabulary to Reflect Animal Excellence
The words we use when communicating to media and visitors make a significant difference in perceived meaning and should reflect our commitment to animal care and welfare.
The list below was created by Cincinnati Zoo’s animal leadership and PR teams and includes some words that should always be replaced with alternatives and others that are okay in certain circumstances.
Eliminate (Do not use internally or externally.)
| Words | Preferred Alternatives |
| Captivity | In human care, in zoos, at the Cincinnati Zoo, in professional care, in managed care, population |
| Cages | Indoor space, den, behind-the-scenes |
| Bars | Barriers, mesh |
| Knock-down | Immobilized, anesthetized, sedation |
Not to be used for public documents or interviews, but okay to use internally.
| Words | Preferred Alternatives |
| Holding | Indoor space, den, behind-the-scenes |
| Collection | Animals in our care, animals in human care, residents, community, family, Zoo population |
Use the preferred alternative when you can both internally and externally.
| Words | Preferred Alternatives |
| Exhibit | Habitat, on view, outdoor space, environment |
| Show | Encounter, Experience |
| Cat Show | Cheetah Encounter |
| Cat Show Staff | Cat Ambassador Team (CAT) or Cat Ambassador Program (CAP) |
| Bird Show | Bird Experience |
| Tricks | Behaviors, learned behaviors |
| Toys | Enrichment, enriching experiences |
| Caught / Grabbed | Restrained, crated |
| Captured / Collected | Received, rescued, wild born, brought to the Zoo / our care |
| Shipping | Transporting, brought to the Zoo |
These words are okay to use, but consider the alternatives
| Words | Preferred Alternatives |
| Industry | Profession, Zoo community, Zoo field |
| Training | Operant conditioning, learning (preferred), training to demonstrate natural behaviors |
| Lifespan | Median life expectancy, average lifespan |